Contact Us
Whether you've spotted an outdated welcome offer, want to flag a state-eligibility change, or just have a question about how a sweepstakes casino works before you sign up anywhere, this is the place to reach us. We read every message and use reader feedback to keep our reviews accurate and current.
What we can help with
Sweeps Casinos covers the sweepstakes and social casino space — platforms that let players use free Gold Coins for entertainment and, in most cases, Sweepstakes Coins that can potentially be redeemed for prizes under a no-purchase-necessary sweepstakes model. We're happy to hear from readers on topics such as:
- Corrections to bonus terms, coin amounts or eligible-state lists for any operator we cover
- Questions about how the dual-currency model, redemption thresholds or identity verification generally work
- Feedback on our ratings methodology or a site you think we've missed or misjudged
- General site issues, such as broken links or outdated information
We're not able to process redemptions, verify your identity, or resolve account disputes on behalf of any operator listed on this site — those requests need to go directly to the platform in question through its own support channels.
What we can't do
We don't give legal advice about whether a specific sweepstakes casino is permitted in your state, and we can't confirm your personal eligibility to play. Availability varies by state, operators set their own excluded-state lists, and laws in this space change frequently. If you're unsure whether a platform serves your state or meets local requirements, check that operator's terms and conditions directly, and see our Responsible Gambling page for general guidance on playing sensibly. Our Terms and Conditions page covers how this site itself operates.
Before you write in, a few things worth knowing
| Topic | Where to go instead |
|---|---|
| Redeeming Sweepstakes Coins or a specific prize | Contact the operator's own support team directly |
| Identity verification (KYC) for an account | Handled by the operator, typically via ID and address checks |
| Concerns about your own play habits | Responsible Gambling |
| How we choose and rate operators | About Us |
How we handle your message
We aim to read and respond to messages in the order they arrive. Because this is an independent review and comparison site rather than a casino operator, we can't access anyone's account, balance or verification status — please don't include sensitive personal or financial details in your message. If your question relates to a specific operator's welcome bonus, coin package, or redemption process, tell us which one and what you've observed; that specificity helps us check and, where needed, correct our coverage faster.
A note on our reviews
Sweeps Casinos lists and ranks sweepstakes casinos based on factors like game variety, the clarity of welcome offers, and how straightforward the sweepstakes model is explained on each site. Some of the operators featured may pay us a commission if a reader signs up through a link on this site, but that relationship never decides an operator's position or rating on our list of sweepstakes casinos. If you think an offer, coin amount, or rating listed here no longer matches what an operator actually provides, that's exactly the kind of message we want.
Getting in touch
Use the contact details provided on this page to send us your question, correction or feedback. We can't promise a same-day reply to every message, but we do read all of them, and corrections about eligible states, bonus terms or redemption details are prioritized since accuracy matters most on a fast-moving topic like this.